Free delivery is available for mainland UK.

Dispatch of Products

The PRODUCTS will be dispatched to the delivery address provided by the CUSTOMER during the ordering process.

**Dispatch Time**

Our dispatch times range from 1 to 3 working days for orders within mainland UK. The time to prepare an order and generate the invoice before dispatching stocked PRODUCTS is indicated on the SITE. These times do not include weekends or public holidays.

An email will be automatically sent to you at the time of dispatch, provided that the email address in the registration form is correct.

Delivery Times & Charges

During the ordering process, the SELLER informs the CUSTOMER of the possible delivery times and options for the purchased PRODUCTS.

Our delivery times range from 7 to 18 working days. We take the time to prepare each order to satisfy our loyal customers!

Free delivery is available for mainland UK.

**Delivery Terms**

The parcel will be handed over to the CUSTOMER upon signature and presentation of an identification document.

In case of absence, a delivery notice will be left for the CUSTOMER, allowing them to pick up their parcel at their local post office.

**Delivery Issues**

The CUSTOMER is informed of the delivery date when choosing the carrier at the end of the online ordering process, before confirming the order.

The tracking number should be provided directly from the Mail website.

It is specified that deliveries will be made within a maximum of thirty (30) days. The order will be fully refunded in case the delivery exceeds this timeframe.

Dish Drainer is responsible until the PRODUCT is delivered to the CUSTOMER. It is reminded that the CUSTOMER has a period of three (3) days to notify the carrier of damages or partial losses observed during delivery.

Feel free to ask if there are any other modifications you would like to make!